Cancellation & Refund - Blackape

Order Cancellation

  • Orders can be cancelled within 2 hours of placing them.
  • Once your order is processed or shipped, it cannot be cancelled.
  • To request a cancellation, email us at blackapeapparel@gmail.com with your Order ID.

Returns & Refunds

At Blackape Gymwears, we take quality seriously. If something isn’t right, we’re here to help.

Eligibility for Return

You can request a return if:

  • You received a damaged, defective, or wrong product.
  • The item is unused, unwashed, and in its original packaging with tags.
  • The return request is raised within 3 days of delivery.

Non-Returnable Items

For hygiene and safety, the following items cannot be returned:

  • Bottomwear (shorts, leggings, joggers)
  • Underwear / innerwear
  • Sale or discounted items
  • Products bought during special promotions

Refund Process

  • Refunds are processed after we receive and inspect the returned product.
  • Refund will be issued as a store credit or original payment method (based on eligibility).
  • Processing time: 5–7 working days after approval.

Exchange

  • Exchanges are allowed only for size issues, subject to stock availability.
  • Exchange requests must be raised within 3 days of delivery.
  • Incorrect or Damaged Order

If you receive a wrong or damaged product:

  • Raise a request within 24 hours of delivery.
  • Share clear photos/video of the issue to help us resolve it quickly.

Contact Us

For cancellations, returns, or any support:
blackapeapparel@gmail.com